CUSTOMERS WITH DISABILITIES
Adaptive Driving Devices
Economy/G Wizz Rent-a-Car is dedicated to providing and installing hand controls upon the request of any renter with a disability who can operate a motor vehicle with the aid of hand controls and is subject to the availability of hand controls, vehicles and trained installers. Adapted driving devices can include but are not limited to hand controls, left foot accelerators, spinner knobs, and pedal extenders. Such devices are available at no cost to the renter. Customers who request hand controls must present a valid driver’s license and satisfy Economy/G Wizz Rent-a-Car’s minimum age requirements and other driver qualification requirements at the time of rental. While Economy/G Wizz Rent-a-Car will make every effort to satisfy the request for vehicles with hand controls, left foot accelerators, spinner knobs, or pedal extenders as soon as it is reasonably practical, we may require up to three business days’ notice for vehicles equipped with adaptive driving devices depending upon location. Time frames are subject to delays beyond Economy/G Wizz Rent a car’s reasonable control.
Some customers with disabilities who do not have a driver's license or cannot drive a motor vehicle can still rent a vehicle from Economy/G Wizz Rent-a-Car when they are accompanied by a surrogate driver who fhas a current valid driver’s license. The customer with the disability shall be considered as the renter and must present a qualified method of payment and meet credit qualification requirements at the time of rental along with photo identification. The surrogate/authorized driver must also meet minimum age restrictions, have a current valid driver’s license and other normal rental qualifications along with photo identification. The surrogate/authorized driver does not need to provide a credit card at the time of rental and will be treated as an additional authorized driver. There is no additional driver fee or charge assessed for this type of rental.
If You Wish to Rent a Lift-Equipped Van
Economy/G Wizz Rent-a-Car does not offer lift-equipped vans for rental. In many major metropolitan areas, specialty companies offer vehicles equipped with wheelchair lifts and other devices for both short-term and long-term rental. Wheelchair Getaways, AMS Vans Inc. and Wheelers Accessible Van Rentals are such companies and you can contact Wheelchair Getaways at www.wheelchairgetaways.com or (800) 642-2042, AMS Vans Inc. firstname.lastname@example.org or 855-390-8826 and Wheelers Accessible Van Rentals at email@example.com or (800)-456-1371. Please note that Economy/G Wizz Rent-a-Car provides this information as a courtesy to its customers only. Wheelchair Getaways, AMS Vans Inc. and Wheelers Accessible Van Rentals are not affiliated with all Economy/G Wizz Rent-a-Car or any of its subsidiaries.
For customer service inquiries relating to customers with disabilities, please call (315) 788-5555, email us at firstname.lastname@example.org.